Credit Officer at Engie Africa


Credit Officer at Engie Africa

ENGIE is a leading global energy company that builds its businesses around a model based on responsible growth to take on energy transition challenges.

Credit Officer

Job Purpose / Mission

  • Engie Energy Access is looking for dynamic, highly motivated and disciplined Credit Officers with a passion for entrepreneurship, renewable energy and financial inclusion.
  • This position is a key role within the Customer Finance Department of a fast-paced start up at the front lines of renewable energy and mobile payment technology.
  • This role requires individuals to work under limited supervision, perform duties associated with locating unreachable customers, direct interaction with customers and where need be deactivate non-paying customers while giving good customer experience.

Responsibilities, Deliverables and Activities Key Responsibilities

  • Customer engagement – Bounce backs & Repossessions for defined customers
  • Customer engagement – Customer surveys based on different parameters Deliverables and Activities
  • Mobile Money Development – Build Mobile Money Network in defined locations
  • Mobile Money Development – Develop and implement migration plan of new and existing customers to Mobile Money payment channels
  • Continuous improvement of Customer Finance field processes
  • Overall Responsibility for Credit performance in assigned locations

Required Skills & Experience

  • Degree or Diploma in a relevant field
  • Knowledge of the service area geographies.
  • Skilled in both verbal and written communications.
  • Skilled in customer relations, negotiations and problem solving.
  • Ability to establish and maintain effective working relationships with internal and external customers
  • Demonstrated high levels of maturity
  • Team player who is able to work independently
  • Demonstrated honesty and integrity.
  • Fluency in English and local language(s) in assigned region
  • Highly Desired Skills
  • Experience with Excel and PowerPoint added advantage
  • Community work experience.

How to apply

Interested and qualified candidates should send their Application to: using the job title as the subject of the mail.


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